About me

I am a Microsoft Dynamics 365 Technical Team Manager with 12+ years experience in Information Technology with a strong software development background and excellent managerial skills.
I started working with Microsoft Dynamics CRM since 2012 on multiple implementations using versions 4, 2011, 2013, 2015, 2016 and 365 including product extension such as Unified Service Desk, Portal Capabilities, Field Service and Project Service Automation. I hold 11 Microsoft Dynamics CRM certifications that covering most of these product versions.
Currently I work for a Microsoft gold partner with the role of Technical Team Manager of two teams based in Italy and Albania; my principal scope is to manage technical resources and projects technical phases as required from Microsoft Sure Step methodology.
My strong experience allows me to delivering CRM and xRM solutions that helps customer’s digital transformation.
Excellent communicator, technical books reviewer, I am also author of danilocapuano.com blog and Dynamics 365 community contributor.
You can contact me at email address capuanodanilo@outlook.com or call me at phone number +39 3349992349
Visit and follow my blog ☛ http://www.capuanodanilo.com
You can follow me on social networks through these hashtag ☛ #capuanodanilo #dyn365italia